Flate Rate Postage for Spare Parts
We offer (mostly) free spare parts if something breaks, or if we come up with an enhancement or upgrade that we want to make available to you. All we ask is that you pay for the postage. Based on experience, we are finding ourselves having to use registered mail for everything we send, since too many regular letters just seem to not arrive. To order a spare part, please e-mail firstname.lastname@example.org to confirm that we have the part and that it qualifies. Please use the notes section to reference the conversation and describe the part that you need. You will then receive a notification and tracking number for the shipment when it leaves.